I purchased Bio Flame’s smart burner for my residence back in January; from your purchasing approach to the shipment at my property I been given very little but fantastic customer care, handheld remote control aspect.
I never ever believed I would have a fireplace in my dwelling since I haven't any chimney nor a normal gasoline inlet. Because of Bioflame I now have two! Quick installation! Great real hearth ambiance that gets definitely heat.
We want to you should definitely have the absolute best knowledge from picking out your items to unboxing and enjoying them.
Disclaimer: Fireplace Bros is/will not be held accountable or answerable for any shipping blunder from your shipping and delivery organization conducting enterprise when the main points & info We now have offered and sent for the delivery organization is correct.
Remember to notify or e mail us at [email protected] inside 24 hrs of item supply if products are lacking or product is missing.
For objects weakened on arrival, you should make reference to our return policy part that highlights faulty or damaged merchandise.
You happen to be entitled to return your new, unused purchase in it's original packaging within just 30 calendar times of obtaining your order for any cause. There is absolutely no restocking price, but you can be to blame for return delivery expenses.
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Conventional Freight Shipping: Our regular shipping and delivery alternative consists of supply from the order on the 1st flat dry area. This doesn't involve shipping from the purchase inside the dwelling.
Prospects in The United States of The usa have the proper to cancel their obtain and return the merchandise within 7 (seven) times of receipt without the need of supplying any cause, matter on the situations outlined under.
Just after acquiring guarantee statements, The Bio Flame reserves the right to approve or reject promises based upon the information and evidence submitted. Registration within just one yr on the date of buy is necessary for your guarantee being valid. Make sure you get to out to product [email protected] with any questions or to begin a assert.
If you don't obtain shipping and delivery Summerset Sizzler PRO Series 40" Liquid Propane Built-in affirmation from us in five small business days within your purchase, Be happy to observe up with us at product [email protected].
The Xelo delivers a spectacular flame inside of a sleek, upright format—best for many who choose to heat and impress without having compromising ground Room.
All wall-mounted designs come with mounting brackets and components, even though firebox and burners will include set up guides for framing and installation, which can consider lower than an hour or so!